Webot AI Agents – Terms of Service

1. Scope and Acceptance

These Terms govern your use of Webot AI Agents (“Agents”), our conversational and task-oriented AI services built on ElevenLabs technology. By accessing or using our Agents, you agree to be bound by these Terms, our Privacy Policy, and any additional terms that apply.

Undefined capitalized terms here have the meanings given in the main Website Terms or Privacy Policy.

2. Customer Responsibilities

• You must clearly inform your end users that they are interacting with AI, not a human.
• Users must be notified that their interactions may be recorded and shared with Webot, ElevenLabs, and third-party service providers.
• You must update your privacy policy and disclosures to reflect these requirements.
• If you place outbound calls using Agents, you are responsible for obtaining all legally required consents and disclosures prior to initiating those calls.
• You are responsible for complying with all applicable laws, regulations, and industry standards when using Agents.

These requirements help ensure transparency and lawful usage in all interactions. :contentReference[oaicite:1]{index=1}

3. End User Agreements

If you provide access to an Agent to any of your users (“End Users”):

• Each End User must agree to an End User Agreement that includes:
  • Restrictions and obligations at least as strict as these Terms and our Acceptable Use Policy.
  • A clear statement that Webot is not your agent, partner, or in a joint venture with you.
  • A clause granting Webot and its partners a non-exclusive right to process and use End User data necessary to provide the service.
• You must retain records of consents from End Users where required by law.
• “End User Agreement” may be written or presented as “clickwrap” with affirmative acceptance.

This ensures users are contractually bound and Webot’s rights are protected. :contentReference[oaicite:2]{index=2}

4. Professional Advice Disclaimer

Output generated by Agents is provided for general informational purposes only and does not constitute professional advice in any field (e.g., medical, legal, financial, accounting, investment, psychological).

You agree not to rely on any output from Agents as a substitute for professional advice. Always consult a qualified professional for decisions in areas requiring expertise.

Webot disclaims all liability for actions taken based on information provided by Agents. :contentReference[oaicite:3]{index=3}

5. Indemnification

To the extent permitted by law, you agree to indemnify, defend and hold harmless Webot, ElevenLabs and their affiliates from any claims, damages, losses, liabilities, costs, and expenses arising out of or related to:

• Your breach of these Terms or applicable laws;
• Your use of Agents in violation of any law, regulation, or third-party rights;
• Your failure to obtain valid consents where required by telecommunication or data laws.

This clause ensures that liability for misuse, regulatory non-compliance, or unauthorized usage rests with the customer. :contentReference[oaicite:4]{index=4}

6. Additional Terms and Modifications

We may update these Terms from time to time. Updated terms take effect when we post the revised Terms. Continued use of Agents after updates constitutes acceptance of the modified Terms.

You are responsible for reviewing these Terms periodically. Material changes may be communicated by email or notice on our platform.

7. Data Usage, Storage & Processing

By using Webot AI Agents, you acknowledge and agree that conversations, inputs, and outputs may be processed, stored, and analyzed to provide, maintain, improve, and secure the service.

• Conversation data may be shared with ElevenLabs and authorized third-party service providers.
• Data may be processed across multiple jurisdictions depending on infrastructure location.
• We may use aggregated or anonymized data for analytics, quality assurance, and model improvement.
• We do not guarantee that AI outputs are error-free, complete, or up-to-date.

8. Prohibited Uses

You must not use Webot AI Agents for any unlawful, harmful, or abusive purposes.

• Illegal activities or facilitation of criminal conduct
• Child sexual abuse material or exploitation of minors
• Harassment, hate speech, threats, or discriminatory content
• Sexually explicit or pornographic content
• Fraud, scams, impersonation, or deceptive practices
• Malware creation, hacking, or system exploitation
• Misleading claims, false authority, or professional impersonation

9. AI Limitations & No Warranty

Webot AI Agents generate responses using probabilistic models and may occasionally produce incorrect, incomplete, or misleading outputs.

• Responses do not represent guaranteed facts or verified information.
• Agents may misunderstand user intent or context.
• AI output should always be independently reviewed before reliance.

10. Suspension & Termination

We reserve the right to suspend or terminate access to Webot AI Agents at any time if we reasonably believe:

• These Terms have been violated
• Use poses legal, security, or reputational risk
• Required disclosures or consents are not properly implemented
• Usage violates ElevenLabs platform requirements

11. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with applicable laws of the jurisdiction in which Webot operates, without regard to conflict-of-law principles.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts.

12. Final Acknowledgment

By continuing to use Webot AI Agents, you confirm that you have read, understood, and agreed to these Terms of Service.

If you do not agree, you must discontinue use of the AI Agents immediately.

13. Third-Party Services & Dependencies

Webot AI Agents rely on third-party platforms, including but not limited to ElevenLabs and large language model providers.

• Availability and performance of Agents may depend on third-party services.
• Webot is not responsible for outages, limitations, or changes introduced by third parties.
• Third-party terms and policies may apply in addition to these Terms.

14. Intellectual Property

All platform software, interfaces, designs, and system logic related to Webot AI Agents remain the exclusive property of Webot or its licensors.

• No ownership rights are transferred through use of the service.
• You may not reverse engineer, copy, or resell the platform.
• AI-generated responses do not grant exclusive intellectual property rights.

15. Limitation of Liability

To the maximum extent permitted by law, Webot shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from use of the AI Agents.

16. Contact & Notices

For questions regarding these Terms, compliance, or legal matters, please contact us through the official support channels listed on our website.

17. Entire Agreement

These Terms constitute the entire agreement between you and Webot regarding the use of AI Agents and supersede any prior agreements or understandings.